Privacy Policy for MetroMan

Effective Date: July 4, 2025 Last Updated: July 4, 2025

Thank you for using MetroMan (the “App”) and visiting our website (https://www.metroman.cn) (collectively, the "Services"). Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, store, and protect your information and explains your rights concerning your personal data.

Please read this Policy carefully. By using our Services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

1. Scope of This Policy

This policy applies to both the MetroMan mobile application (the "App") and our official website.

2. Information We Collect

To provide and improve our Services, we collect information in the following ways:

2.1 Information You Provide Directly

When you contact us via email for support or feedback, we collect your email address and the content of your message to respond to your inquiry.

2.2 Information We Automatically Collect

When you use the App, we and our third-party partners automatically collect certain information to ensure the functionality, security, and stability of our Services:

Device & App Information: Device model, operating system version, unique device identifiers, Advertising ID, IP address, and network information.
Usage & Performance Data: App crash logs, performance diagnostics (e.g., launch time), and information about your interaction with the App (e.g., features used).

2.3 Information Collected by Third-Party Services

Our App integrates third-party SDKs to provide core features and to keep our service free. These partners may collect data under their own privacy policies.

Service Provider	Service Type	Data That May Be Collected	Privacy Policy
Google (AdMob, Firebase, Play Integrity)	Advertising, App Security, Stability & Analytics	Advertising ID, IP address, device & app information, approximate location, crash logs, app interactions.	Google Privacy Policy
AMap (高德地图)	Maps & Location	Device information, precise or approximate location (with your explicit permission), network information.	AMap Privacy Policy
Pangle (Bytedance)	Advertising (via Google AdMob Mediation)	Advertising ID, IP address, device information, location data, app interactions, and other data required to serve ads.	Pangle Privacy Policy

3. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Core Services: Displaying maps, planning routes, and providing station information.
For Advertising: Displaying contextual or personalized advertisements through Google AdMob and its mediation partners (like Pangle) to support our free service.
To Maintain & Improve Our Services: Using crash logs and analytics data to identify and fix bugs, improve app stability, and understand user needs.
For Security: Using Firebase App Check to verify that requests are coming from genuine instances of our App, protecting our services from fraud and abuse.
To Comply with Legal Obligations: Fulfilling our legal duties as required by applicable law.

We do not sell your personal data. We only share your information in the following limited circumstances:

With Third-Party Service Providers: We share information with the third-party services listed in Section 2.3 to enable their functions. For example:
- We share data required by Google AdMob and its mediation partners, such as Pangle, to request and display ads.
- We share crash and analytics data with Google Firebase to improve the App.
- We share location and device data with AMap to provide map functionalities.
For Legal Reasons: We may share information if required to do so by law or in response to valid requests by public authorities.
With Your Consent: We may share your information with other third parties with your explicit consent.

5. Your Privacy Rights and Choices

We are committed to providing you with control over your data.

Managing Personalized Ads: You can reset your device's Advertising ID or opt-out of personalized advertising through your mobile device's system settings.
Managing Consent (for applicable regions like EEA/UK): You can manage your consent choices for advertising and data processing at any time through the User Messaging Platform (UMP) dialog presented in the App. You can typically re-access this dialog from within the App's settings menu.
Other Rights: Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, please contact us.

6. Data Security and Retention

We implement industry-standard technical and organizational measures to protect your information from unauthorized access, loss, or misuse. We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Children's Privacy

Our Services are not directed to children under the age of 14 (or the equivalent minimum age in the relevant jurisdiction). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy within the App and updating the "Last Updated" date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: metromanchina@gmail.com