Privacy Policy
Effective Date: 17 June 2025
Last Updated: 17 June 2025
Thank you for visiting MetroMan (the “Site,” “we,” “our,” or “MetroMan”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you access the Site and the related services we provide (collectively, the “Services”), and outlines the rights you have regarding your personal data.
Please read this Policy carefully. If you do not agree with any part of it, you should stop using our Services immediately. By continuing to use the Site, you acknowledge that you have read, understood, and agreed to all of the terms in this Privacy Policy.
1 Scope
- This Policy applies to all activities when you visit
https://www.metroman.cnand its language sub-paths (/ / en / ja / zh-hant) on desktop or mobile browsers. - This Policy does not apply to the MetroMan mobile app, third-party websites, or third-party services (e.g., Amap, Google Maps); those services are governed by their own privacy policies.
2 Information We Collect
2.1 Information You Provide Voluntarily
| Scenario | Data | Purpose |
|---|---|---|
| Contacting us via email or the “Contact Us” page | Email address and message content | Responding to you, troubleshooting, and improving the Services |
Note: The Site does not provide registration, login, or payment functions, and we will not ask for sensitive personal information such as your full name, ID number, or payment details.
2.2 Information We Collect Automatically
To ensure security, quality, and a better user experience, we automatically collect information that generally cannot identify you individually:
- Device & log data: IP address, browser type/version, operating system, date & time, pages visited, referring URL;
- Language & preference settings: browser language, chosen site language, most recently viewed city page;
- Cookies & similar technologies: small files to remember language preference, speed up page loading, and perform anonymous analytics.
2.3 Information Collected by Third Parties
We integrate several third-party services. Their data practices are governed by their respective privacy policies:
| Provider | Feature | Data They May Collect | Privacy Policy |
|---|---|---|---|
| Amap (高德地图) | City routes & station coordinates | Device location (only with your browser’s permission) | https://lbs.amap.com/pages/privacy |
| Google Maps Platform | Base maps & satellite imagery | Device location, IP address, etc. | https://policies.google.com/privacy |
| Google Search Console / Analytics | Site performance & traffic analytics | IP address, visit path, browser data | https://policies.google.com/privacy |
Notice: These third-party services may transfer and store data on servers located outside your country/region.
3 How We Use Your Information
We use the information we collect solely for:
- Providing core functions: Delivering the correct pages (e.g., route planning, metro maps);
- Improvement & optimization: Analyzing anonymized traffic to enhance performance and content;
- Security: Detecting abnormal activity, preventing fraud or attacks, and ensuring stable operation;
- Legal compliance: Meeting obligations under applicable laws or responding to lawful requests from authorities.
We do not use your personal data for marketing, advertising, or profiling.
4 Sharing, Transfer, and Disclosure
- No sharing except in the limited situations below:
- With your explicit consent or authorization;
- When required by laws, regulations, or competent authorities;
- Within the minimum necessary scope to third-party providers listed in § 2.3, with data de-identified or anonymized where possible.
- No sale of any personal data to third parties.
5 Cookies and Similar Technologies
- Essential cookies: Remember language settings and session ID; disabling them may break core functions.
- Analytics cookies (optional): Anonymous statistics and performance metrics; you can block or delete them in your browser without affecting core functions.
- Advertising cookies: None are used on this Site.
6 Storage & Security
- Location: Servers are in Mainland China; log data is stored within China.
- Retention: Logs are kept for no more than 180 days unless a longer period is required for security audits or legal reasons, after which they are deleted or anonymized.
- Safeguards: HTTPS encryption, least-privilege access controls, regular vulnerability scanning, and backups.
- Incident response: In the event of a data incident, we will notify affected users and relevant authorities in accordance with applicable laws (e.g., the Personal Information Protection Law of the PRC).
7 Your Rights
| Right | Description |
|---|---|
| Access | Know whether we hold personal data about you and receive a copy; |
| Rectification | Request correction of inaccurate data; |
| Deletion | Request deletion where legally applicable; |
| Withdraw consent | Withdraw previously given consent and disable associated features; |
| Complaint | Lodge a complaint with the competent supervisory authority or contact us first to resolve issues. |
To exercise these rights, email us at metromanchina@gmail.com. We will respond within 15 working days.
8 Children’s Privacy
The Site provides transportation information to the general public and is not directed to children. If you are under 14, please use the Site only under the supervision of a parent or guardian and with their consent before submitting any information.
9 Changes to This Policy
We may update this Policy from time to time. Material changes that reduce your rights will be highlighted on the Site and may require your renewed consent; all other changes take effect upon posting. Your continued use of the Services after an update signifies acceptance of the revised Policy.
10 Contact Us
If you have questions, comments, or complaints regarding this Privacy Policy or your personal data, please contact us:
- Email: metromanchina@gmail.com
We will reply within 15 working days.
In case of discrepancies between translations, the Simplified Chinese version shall prevail.