Terms of Service

MetroMan Terms of Service

Effective Date: January 29, 2026

Last Updated: October 11, 2026

1. Acceptance of Terms

Welcome to MetroMan (hereinafter referred to as the "Service"). By accessing our website (metroman.cn) or using the MetroMan mobile applications (including iOS, Android, and HarmonyOS versions), you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service (the "Terms").

Service Entity Designation:

If you do not agree to any part of these Terms, please immediately cease using the Service.

2. Scope of Service and License

2.1 License Grant: We grant you a limited, non-exclusive, non-transferable, and revocable license to use the Service solely for personal, non-commercial purposes.

2.2 Core Functions: The Service provides tools for metro route inquiry, station navigation, and transfer planning. While we strive to provide accurate data, we do not guarantee the absolute real-time accuracy of the information.

2.3 Platform and Version Differences: Available features depend on the platform and version used. The HarmonyOS version currently in development and testing provides local metro maps, route search, station information, and Huawei online maps, among other features. Location requires separate permission. If you decline the app privacy notice or withdraw consent, you can use the local-map basic mode; see the Privacy Policy for processing details and choices. Official announcements will identify the HarmonyOS release status. For now, the HarmonyOS version does not offer push notifications, in-app advertising, membership purchases, or subscriptions.

3. User Conduct and Prohibited Acts

In using the Service, you agree not to engage in the following:

4. Intellectual Property

All content within the Service—including but not limited to software code, UI design, map icons, original route maps, text descriptions, and the "MetroMan" trademark—is the exclusive property of Expanse LLC, Beijing MetroMan Technology Co., Ltd., or their respective licensors. Unauthorized use, modification, reproduction, or distribution of the aforementioned content is strictly prohibited.

5. Disclaimer of Warranties (Important)

5.1 Data Accuracy: Transit data (schedules, fares, routes) is provided based on information from third-party public transport operators or public sources. Actual conditions may vary due to operational changes, temporary station closures, equipment failure, traffic congestion, or data delays. 5.2 No Warranty: The Service is provided "AS IS" and "AS AVAILABLE." We do not guarantee uninterrupted service and shall not be liable for any missed connections, delays, loss of itinerary, personal injury, or any other direct or indirect losses resulting from reliance on the Service. We strongly recommend referring to real-time station announcements and official operator notices for critical trips.

5.3 Third-Party Links: The Service may contain mapping services or advertising links provided by third parties. The accuracy, legality, and security of such links are the independent responsibility of those third parties.

6. Subscription and Paid Services (Core Terms)

This section applies only to versions that actually offer paid features. The current HarmonyOS version does not offer membership purchases, subscriptions, or in-app payments; the Apple/Google billing and subscription rules below do not apply to it. In other versions offering paid features, certain premium features, such as Pro Membership, require a paid subscription.

6.1 Subscription Types

6.2 Auto-Renewal Mechanism

6.3 Management and Cancellation (Important)

You may manage or cancel your subscription at any time. Please note that uninstalling the app does not automatically cancel your subscription.

6.4 Free Trial

If you select a plan that includes a "Free Trial," the system will automatically convert it into a paid subscription upon expiry unless you cancel at least 24 hours before the trial ends. Each account is typically limited to one free trial.

6.5 Refund Policy

All transactions are processed by the respective app stores (Apple or Google). The developer cannot process refunds directly.

7. Changes and Termination of Service

We reserve the right to modify, suspend, or terminate the Service or any of its functions at any time based on operational needs. Your license to use the Service will terminate automatically without notice or liability if you breach any part of these Terms.

8. Governing Law and Dispute Resolution

8.1 Global Users (Expanse LLC):

These Terms are governed by the laws of Japan. Any dispute arising from the Service shall first be resolved through friendly consultation. If consultation fails, both parties agree to submit to the exclusive jurisdiction of the Yokohama District Court.

8.2 Mainland China Users (Beijing MetroMan Technology Co., Ltd.):

These Terms are governed by the laws of the People's Republic of China. Any dispute shall be submitted to the court with jurisdiction over the registered address of Beijing MetroMan Technology Co., Ltd.

9. Contact Information

If you have questions regarding these Terms or encounter technical issues during the subscription process, please contact us at:

In the event of any discrepancy between the English version and other language versions of these Terms, the English version shall prevail.