User Agreement | Privacy Policy

MetroMan Privacy Policy

This policy applies only to the "MetroMan App" (hereinafter referred to as "this product") by Beijing MetroMan Technology Co., Ltd. (hereinafter referred to as "MetroMan").
Last Updated: August 24, 2022
If you have any questions, comments, or suggestions, please contact us through the following channels:
Email: metromanchina@gmail.com
Phone: +86-18601691803
Service Website: https://www.metroman.cn

This policy will help you understand the following:

MetroMan recognizes the importance of your personal information and will do its utmost to keep your personal information safe and secure. We are committed to maintaining your trust and adhere to the principles of responsibility, clear purpose, consent, minimum necessity, security assurance, user participation, and transparency. We promise to adopt industry-standard security measures to protect your personal information.

Please read and understand this Privacy Policy carefully before using our products or services.

1. How We Collect and Use Your Personal Information

1.1 What Personal Information We Collect

(1) Certain business functions rely on specific information to operate. If you choose to use these functions, you must provide or allow us to collect necessary information such as coarse location, device model, and operating system (a total of 3 categories of personal information).
(2) You may choose to provide or allow us to collect additional information such as precise location and IP address (a total of 2 categories). While not essential for the functioning of business features, this information is crucial for improving service quality, developing new products, and more. Providing this information is optional and will not negatively impact your use of the service if withheld.
(3) During your use of the service, our app may request system permissions related to personal information, such as location permissions, storage permissions, and phone call permissions (a total of 3 system permissions). If you do not grant these permissions, the relevant functionality cannot be provided. Additional system permissions are optional.

1.2 How We Use Your Personal Information

(1) For necessary personal information, we use it to provide features like recommending nearby metro cities and stations based on your location or initializing the app UI based on your device model and OS, as well as fulfilling legal and regulatory requirements.
We may also use the information to maintain and improve the service, develop new features, and more.
(2) For non-essential personal information, we use it for purposes such as determining precise locations or recommending ads based on your IP address.

1.3 How We Entrust, Share, Transfer, and Publicly Disclose Your Personal Information

(1) Entrusted Processing
Certain modules or features in this service are provided by external suppliers, such as customer support services. We sign strict confidentiality agreements with these parties, requiring them to process personal information per our instructions, this policy, and other relevant confidentiality and security measures.

(2) Sharing
We do not share your personal information with any companies, organizations, or individuals outside MetroMan without your explicit consent. Currently, we request your explicit consent for sharing personal information in the following cases:
(a) AMap SDK Integration for features like nearby metro city searches and metro station searches.
Provider: AutoNavi Software Co., Ltd.
Collected Information: Location data (coordinates, precise and coarse locations derived from IP address, GNSS data, WiFi parameters, signal strength, and more), device identifiers (IMEI, IDFA, MAC address, etc.), app data, and device/system parameters.
Details: https://lbs.amap.com/pages/privacy/
(b) Youlianghui SDK Integration for advertising.
Provider: Tencent Technology Co., Ltd.
Collected Information: Coarse location, device identifiers, app data, and device/system parameters.
Details: https://e.qq.com/dev/help_detail.html?cid=2004&pid=5795
(c) Pangolin SDK Integration for advertising.
Provider: Beijing ByteDance Technology Co., Ltd.
Collected Information: Device identifiers, app data, and device/system parameters.
Details: https://www.csjplatform.com/privacy

(3) Transfer
We will not transfer your personal information unless:
(a) With explicit consent.
(b) In cases of mergers, acquisitions, or bankruptcy where personal information transfer is involved, the receiving party must comply with this policy or obtain your consent again.

(4) Public Disclosure
We will only disclose your personal information with your explicit consent or as required by law.

2. How We Protect Your Personal Information

  1. We adopt industry-standard measures to protect your personal information from unauthorized access, disclosure, use, modification, damage, or loss.
  2. We minimize the collection of unnecessary personal information and retain information only for the required duration unless extended retention is permitted or required by law.
  3. We regularly publish reports on security risks and personal information security impact assessments on our official website and official WeChat account.
  4. Despite best efforts, the internet is not completely secure. In case of unauthorized access or disclosure, we will take legal responsibility.
  5. In the event of a security breach, we will promptly notify you and take appropriate actions to mitigate risks.

3. Your Rights

You have the following rights concerning your personal information:

4. How We Handle Children’s Personal Information

Our products and services are designed for adults. Children under 14 years old should not create accounts without parental consent.

5. Global Transfer of Personal Information

Data collected within China is generally stored in China. If transferred abroad, we ensure compliance with local laws or obtain your consent.

6. Updates to This Policy

We may update this policy and will notify you of significant changes through prominent means.

7. How to Contact Us

If you have questions about this policy, contact us via:
Email: metromanchina@gmail.com
Phone: +86-18601691803
For unresolved issues, you may report to the "APP Personal Information Report" WeChat account or http://www.12315.cn/.